PassionIT News
Passion IT Framework India sees surge in AI-enabled automated customer service agents
Monday, 21 Jun 2021 07:01 am
PassionIT News

PassionIT News

Automated customer service agents became the top Artificial Intelligence (AI) use case for the Indian organisations in 2020 as the Covid-19 pandemic kept millions at home and face-to-face interactions diminished across industries, according to a new report.

Read More at:

https://telecom.economictimes.indiatimes.com/news/india-sees-surge-in-ai-enabled-automated-customer-service-agents/83684472