Uniphore, an early leader in Conversational Service Automation (CSA), invites the media, analysts, bloggers and other industry commentators to its event: Conversational Automation 2021. This virtual event will feature discussions with leading industry experts including John Chambers, former Chairman and CEO of Cisco, Andrea J. Ayers, former President and CEO of Convergys, along with executives from Tech Mahindra, Cisco, NTT DATA, IDC, WNS, PNB MetLife, FirstSource, FE Credit, and PropTiger. Uniphore will also announce new product innovations that transform how companies manage customer service, build trust and automate conversations now and in the future.

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https://www.businesswire.com/news/home/20210126005541/en/Uniphore-Hosting-Industry-Thought-Leaders-and-Will-Announce-New-Innovations-for-Global-Contact-Centers-at-Conversational-Automation-2021